Plus! Game Pack: Screen Turns Black or Blue When You Minimize or Restore the Game (272339)
The information in this article applies to:
- Microsoft Plus! Game Pack: Cards and Puzzles
This article was previously published under Q272339 SYMPTOMS
When you minimize or restore a game in Microsoft Plus! Game Pack: Cards & Puzzles, the screen may turn black or blue.
CAUSE
This behavior can occur if a video adapter based on the nVIDIA RIVA TNT2 chip set is installed in your computer.
RESOLUTION
To resolve this issue, contact your hardware manufacturer to inquire about how to obtain and install the latest version of the video driver for your video adapter.
For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
If the issue continues to occur, download and install the latest version of the reference driver for your video adapter from the following nVIDIA Web site:
| Modification Type: | Major | Last Reviewed: | 10/22/2000 |
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| Keywords: | kbdisplay kbprb KB272339 |
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