Picture It!: How to troubleshoot graphics issues (272193)

MORE INFORMATION

Check Your Display Settings

The display settings can affect performance and functionality.

The programs listed in the "Applies To" section require a minimum of 256 colors. If your video driver supports the use of higher color palette settings, you can configure your computer to use a High Color or True Color palette.

To adjust the color palette setting in Microsoft Windows:

1. Click Start, point to Settings, and then click Control Panel.
   
   Note If you are using Microsoft Windows XP, click Start, and then click Control Panel.
2. Double-click Display.
3. Click the Settings tab.
4. In the Color Palette or Colors box, click 256 Colors.
5. Click OK. If you are prompted to restart your computer, do so.
6. Close Control Panel.

Another display setting that can influence performance is the screen resolution. Most video drivers work reliably with lower screen resolution settings. Test the program with your screen resolution set to 640 by 480 pixels.

To adjust the screen resolution:

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Display.
3. On the Settings tab, note the current screen resolution.
4. Move the Desktop Area or Screen Area slider all the way to the left to reduce the display resolution to 640 by 480 pixels.
5. Click OK. If you are prompted to restart the computer, click Yes.
   
   Note If you are prompted to view the new setting before you apply it, click Yes.
   
   If you are prompted to keep the new setting, click Yes, and then restart the computer.

Configure Your Computer to Use Small Fonts

The templates that are included in the programs listed in the "Applies To" section are designed to be displayed by using the Small Fonts setting.

If you use the Large Fonts setting, text and graphics may not be displayed correctly. You can reformat the templates for better display when you use the Large Fonts setting.

Reduce the Graphics Hardware Acceleration Setting

To reduce the graphics hardware acceleration setting, use the appropriate method for your version of Microsoft Windows.

Microsoft Windows 95 or Microsoft Windows 98

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click System, and then click the Performance tab.
3. Click Graphics.
4. Move the Hardware Acceleration slider until it is one notch to the right of None (the Basic acceleration setting).
5. Click OK, and then click Close.
6. If you are prompted to restart the computer, click Yes.

Microsoft Windows 2000

1. Click Start, point to Settings, and then click Control Panel.
   
   Note If you are using Microsoft Windows XP, click Start, and then click Control Panel.
2. Double-click Display.
3. Click the Settings tab, and then click Advanced.
4. Click the Troubleshooting tab, and then move the Hardware Acceleration slider until it is one notch to the right of None (the Basic acceleration setting).
5. Click OK, and then click Close.
6. If you are prompted to restart the computer, click Yes.

Microsoft Windows XP

1. Click Start, and then click Control Panel.
2. Double-click Display.
3. Click the Settings tab, and then click Advanced.
4. Click the Troubleshooting tab, and then move the Hardware Acceleration slider until it is one notch to the right of None (the Basic acceleration setting).
5. Click OK, and then click Close.
6. If you are prompted to restart the computer, click Yes.

For additional information about graphics issues, click the following article numbers to view the articles in the Microsoft Knowledge Base: For more information about graphic file types in Picture It! Digital Image Pro 7.0 see the Help section titled "File Types".