PIP: Cannot Print Standard #10 Envelope or Quarter-Fold Envelope with HP DeskJet 340 (272107)
The information in this article applies to:
- Microsoft Greetings 2001
- Microsoft Picture It! Express 2001
- Microsoft Picture It! Photo 2001
- Microsoft Picture It! Photo Premium 2001
- Microsoft Picture It! Publishing 2001 Gold
- Microsoft Picture It! Publishing 2001 Platinum
- Microsoft Picture It! Publishing 2001 Silver
This article was previously published under Q272107 SYMPTOMS When you use one of the Microsoft programs listed at the
beginning of this article on a Microsoft Windows 2000-based computer, you may
not be able to print the following types of envelopes:
- Quarter-fold (5.75-inch by 4.5-inch)
- Standard #10 (9.5-inch by 4.35-inch)
CAUSE The issue can occur if both of the following conditions are
true:
- You are attempting to print to a Hewlett-Packard DeskJet
340 printer.
- Your printer driver is outdated.
RESOLUTION To resolve this issue, contact Hewlett-Packard to inquire
about how to obtain and install the latest printer driver for your printer.
For information about how to contact
Hewlett-Packard, click the appropriate article number in the following list to
view the article in the Microsoft Knowledge Base: 65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z Microsoft provides third-party contact information to help you find
technical support. This contact information may change without notice.
Microsoft does not guarantee the accuracy of this third-party contact
information. The third-party products that are
discussed in this article are manufactured by companies that are independent of
Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the
performance or reliability of these products.
| Modification Type: | Major | Last Reviewed: | 8/15/2006 |
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| Keywords: | kb3rdparty kbenv kbHardware kbnofix kbprb kbprint KB272107 |
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