OL2000: Outlook Deletes Items When You Run the Move to Folder Command (272087)
The information in this article applies to:
- Microsoft Outlook 2000, when used with:
- the operating system: Microsoft Windows NT
This article was previously published under Q272087 SYMPTOMS
When you run the Move to Folder command, items are permanently deleted if the items must be converted to another form type.
If you move an e-mail message to a Calendar folder or a Tasks folder, and the original message is embedded into the new task or calendar, and you do not save the new task or calendar, data is lost.
RESOLUTION
To resolve this problem, install the following files on the computer that experiences this problem.
| File name | Version | | Emsmdb32.dll | 5.5.3142.0 | | Envelope.dll | 9.0.4201 | | Mapi32.dll | 5.5.3134.0 | | O1i9.dll | 5.5.3134.0 | | Omint.dll | 5.5.3134.0 | | Outex.dll | 8.30.3140.0 | | Outllib.dll | 9.0.4513 | | Outlibr.dll | 9.0.4513 | | Sendto9.dll | 9.0.4201 |
These following files are installed when you run the appropriate Microsoft Windows installer patch for your computer. | File name | Size | Date | Time | | Oqfe8100_client.msp | 1,693KB | 2000-09-15 17:56 | | Oqfe8100_admin.msp | 5,061KB | 2000-09-15 17:22 |
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
This problem occurs because Outlook views the newly created form with embedded messages as a new message, therefore Outlook does not have anything to revert back to when you close the form.
The only way to recover this message is to restore the messages from a back up copy of them that you previously made.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix kbOffice2000preSR2fix KB272087 |
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