SMS: Slow Response from Administrator Console When Browsing for Collections (271964)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
  • Microsoft Systems Management Server 2.0 SP1
  • Microsoft Systems Management Server 2.0 SP2
  • Microsoft Systems Management Server 2.0 SP3
This article was previously published under Q271964

SYMPTOMS

During the process of creating a collection, it may be necessary to browse the current collection list to define the limits of the new collection. Browsing the current collections may be slow, particularly if many collections exist.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: 
   Date     Time   Size       File name     Platform
   -------------------------------------------------
   10/6/00  15:30    538,624  Mmcbasui.dll  Intel
   10/6/00  15:30  1,006,864  Mmcbasui.dll  Alpha
The French version of this fix should have the following file attributes or later: 
   Date         Time   Version         Size       File name     Platform
   ---------------------------------------------------------------------
   01-Feb-2001  12:05  2.0.1493.3102   1,006,864  Mmcbasui.dll  Alpha
   01-Feb-2001  12:05  2.0.1493.3102     538,624  Mmcbasui.dll  X86
NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbHotfixServer kbQFE kbBug kbfix kbQFE kbsms200preSP4fix KB271964
©2004 Microsoft Corporation. All rights reserved.