OL2000: Internet Mail Account Properties Are Changed By E-mail Protection in Norton AntiVirus 2000 (271951)


The information in this article applies to:

  • Microsoft Outlook 2000
  • Microsoft Outlook 2000, Service Release 1 (SR-1)
This article was previously published under Q271951

SYMPTOMS

After you enable mail-message protection in Symantec Norton AntiVirus 2000, you may notice changes in your Internet mail account properties; your user name may change to user name/mail server and your mail server address may change to 127.0.0.1.

CAUSE

These changes are made after you enable mail-message protection in Norton AntiVirus 2000.

MORE INFORMATION

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Mail-message protection in Norton AntiVirus 2000 adds an additional layer of security between the server and the client. For more information about this feature, search for the following Symantec Knowledge Base articles on Symantec Web site:

Document ID: 2000020716064206
Title: Email settings are changed when Norton AntiVirus Email Protection is enabled

-and-

Document ID: 1999090216305506
Title: How to configure Microsoft Outlook 2000 for use with Norton AntiVirus 2000 email protection

http://www.symantec.com

NOTE: If your Internet Service Provider (ISP) requires secure password authentication, the server blocks access to your mailbox when you enable Norton AntiVirus 2000 e-mail protection.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:5/20/2003
Keywords:kbprb KB271951
©2002 Microsoft Corporation. All rights reserved.