Access Violation in Visual Basic Snap-In Designer Run-Time DLL (Mssnapr.dll) (271919)


The information in this article applies to:

  • Microsoft Visual Basic Professional Edition for Windows 6.0
  • Microsoft Visual Basic Enterprise Edition for Windows 6.0
This article was previously published under Q271919

SYMPTOMS

If the Visual Basic Snap-in Designer is used to create a snap-in with ListPads in the Result Pane, then clicking from one node to another might result in some error condition. Usually, a blank or frozen result pane is displayed, and then a run-time error message or access violation is reported when the console in MMC is closed.

Typically, the error message reads:
Runtime Error! Program c:\win2000\system32\mmc.exe
abnormal program termination.

CAUSE

This is caused by a code bug in the mssnapr.dll file.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date      Time    Version      Size    File name     Platform
   -------------------------------------------------------------
   08/15/00  02:41a  5.1.2259.1   717,312 mssnapr.dll   (Intel)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbBug kbDesigner kbfix kbQFE kbSnapIn kbVBp600fix KB271919
©2004 Microsoft Corporation. All rights reserved.