Error SC_E_LOGON_DENIED After a Reset of Local Machine Account Password (271907)



The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional

This article was previously published under Q271907

SYMPTOMS

When you use Windows 2000 to reset the password of your local machine account, Microsoft Exchange services fail to authenticate with the new password and you receive the error code 0x8009030C or SEC_E_LOGON_DENIED.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The following files are available for download from the Microsoft Download Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The English version of this fix should have the following file attributes or later:
   Date        Time    Version      Size    File name
   --------------------------------------------------
   08/25/2000  05:47p 5.0.2195.2103 206,896 Kerberos.dll
   08/25/2000  05:18p 5.0.2195.2103 493,328 Lsasrv.dll
   08/22/2000  01:48p 5.0.2195.2103 102,896 Msv1_0.dll
  
				

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Windows 2000 Service Pack 2.

MORE INFORMATION

For additional information about what is included in this hotfix package, click the article number below to view the article in the Microsoft Knowledge Base:

257357 Performance Degradation When Heap Is Fragmented

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes


Modification Type:MajorLast Reviewed:9/15/2003
Keywords:kbbug kbfix kbgraphxlinkcritical kbWin2000PreSP2Fix KB271907