Problems Running Net2Phone with Internet Explorer (271855)



The information in this article applies to:

  • Microsoft Internet Explorer 5.5 for Windows 2000

This article was previously published under Q271855

SYMPTOMS

When you quit Internet Explorer, you may receive an "Invalid Index" error message.

CAUSE

This issue can occur if the Net2Phone program is installed on your computer.

RESOLUTION

To resolve this issue, contact Net2Phone to inquire about the availability of a fix for this issue.

To work around this issue, disable the Netword tool that is included with the Net2Phone software, or uninstall the Net2Phone software. For information about how to disable the Netword tool or uninstall the Net2Phone software, please see the following Net2Phone Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Modification Type:MajorLast Reviewed:9/24/2002
Keywords:kb3rdparty kberrmsg kbprb KB271855