"Stop 0x0000009F" in Autosave.sys When Shutting Down Windows 2000 (271838)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
This article was previously published under Q271838 SYMPTOMS
When you attempt to shut down a Windows 2000-based computer that is running AutoSave version 1.04 by V Communications, you may receive the following error message:
STOP 0x0000009F DRIVER_POWER_STATE_FAILURE
CAUSE
This behavior is caused by the Autosave.sys file from AutoSave 1.04.
RESOLUTION
To prevent this behavior from occurring, obtain the AutoSave version 1.06 maintenance release from V Communications. This release is available at the following V Communications Web site:
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| Modification Type: | Major | Last Reviewed: | 11/20/2003 |
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| Keywords: | kb3rdparty kberrmsg kbprb KB271838 |
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