Cannot Display Some Traditional Chinese (Hong Kong Supplementary Character Set) Characters (271834)

SYMPTOMS

Hong Kong Supplementary Character Set (HKSCS) is a package that was developed for the Hong Kong government that contains about 4,768 characters in addition to the Traditional Chinese characters.

Some characters in HKSCS cannot be displayed in Windows 2000. This issue could also affect other fonts in Windows 2000.

CAUSE

When you try to display a character that is not in the original font but is in a linked font, the character should be displayed from the linked font. However, Graphics Device Interface (GDI) assumes that the original font has the glyph for that character. The linked font is not used, and a space is displayed for the character.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date        Time    Version        Size       File name
   --------------------------------------------------------
   08/21/2000  08:53a  5.0.2195.2103    221,968  Gdi32.dll
   08/21/2000  08:53a  5.0.2195.2103    379,152  User32.dll
   08/21/2000  04:15p  5.0.2195.2103  1,639,664  Win32k.sys
   08/21/2000  08:56a  5.0.2195.2103    242,960  Winsrv.dll

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base: