Error Message When You Try to Use Dcpromo (271628)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
This article was previously published under Q271628

SYMPTOMS

You may receive the following error message when you try to run the Active Directory Installation Wizard (Dcpromo.exe) on a domain controller.
The wizard cannot contact the DNS server that handles the name "domain" to determine if it supports dynamic update. Confirm your DNS configuration, or install and configure a DNS server on this computer.

CAUSE

The network adapter on the server is disabled and the wizard is trying to locate the Domain Name System (DNS) server through the disabled network adapter to query for existing entries for the domain.

RESOLUTION

To resolve this problem, enable the network adapter by plugging it into a hub, or install the Microsoft Loopback adapter. For additional information about how to install the Loopback adapter, click the article number below to view the article in the Microsoft Knowledge Base:

236869 How to Install Microsoft Loopback Adapter in Windows 2000

MORE INFORMATION

For additional information about this problem, click the article number below to view the article in the Microsoft Knowledge Base:

259567 "Active Directory Installation Failed" When You Use Dcpromo.exe

Modification Type:MinorLast Reviewed:10/13/2004
Keywords:kbDCPromo kberrmsg kbprb KB271628
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