Visio2000: Error 1417 When You Save a File (271599)


The information in this article applies to:

  • Microsoft Visio 2000 Standard Edition
  • Microsoft Visio 2000 Professional Edition
  • Microsoft Visio 2000 Technical Edition
  • Microsoft Visio 2000 Enterprise Edition
This article was previously published under Q271599
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you save a file, you may receive the following error message:
1417 an error occurred - save - access denied

CAUSE

You receive this error message if you have IXOS installed on your computer.

RESOLUTION

To resolve this error, you must edit the registry as follows.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  1. Click Start, and then click Run.
  2. Type regedit.
  3. Browse to the HKEY_LOCAL_MACHINE/Software/IXOS/IXOS-Archive/ODMA subkey.
  4. Right-click the ODMA subkey, point to New, and then click String Value.
  5. Type IgnoredApplications, and then press ENTER.
  6. Right-click IgnoredApplications, and then click Modify.
  7. For Value Data, type Visio, and then click OK.
  8. On the Registry menu, click Exit.
  9. Restart your computer.
Modification Type:MajorLast Reviewed:6/11/2002
Keywords:kberrmsg KB271599
©2002 Microsoft Corporation. All rights reserved.