Web Page or E-mail Message Does Not Print or Preview Correctly in Internet Explorer 5.5 and Outlook Express 5.5 (271583)
The information in this article applies to:
- Microsoft Outlook Express 5.5 for Windows NT 4.0
- Microsoft Outlook Express 4.0 for Windows NT 4.0
- Microsoft Outlook Express 5.5 for Windows 98 Second Edition
- Microsoft Outlook Express 5.5 for Windows 98
- Microsoft Outlook Express 5.5 for Windows 95
- Microsoft Outlook Express 5.5 for Windows 2000
- Microsoft Internet Explorer 5.5 for Windows NT 4.0
- Microsoft Internet Explorer 5.5 for Windows 98 Second Edition
- Microsoft Internet Explorer 5.5 for Windows 98
- Microsoft Internet Explorer 5.5 for Windows 95
- Microsoft Internet Explorer 5.5 for Windows 2000
- the operating system: Microsoft Windows Millennium Edition
- Microsoft Internet Explorer version 6 for Windows 2000
- Microsoft Internet Explorer version 6 for Windows 98
- Microsoft Internet Explorer version 6 for Windows 98 Second Edition
- Microsoft Internet Explorer version 6 for Windows Millennium Edition
- Microsoft Internet Explorer version 6 for Windows NT 4.0
This article was previously published under Q271583 SYMPTOMSInternet Explorer
When you attempt to print or preview a Web page in Internet Explorer 5.5, you may see a blank page where the body of the document should display and only the Headers and Footers may be visible.
Outlook Express
When you attempt to print an e-mail message in Microsoft Outlook Express 5.5, a blank page may print with the Header (To:,From:,Subject, and so on) and Footer information of the e-mail message.
RESOLUTION
To work around this behavior, disable the Auto-Select option for encoding. To do so, on the View menu, point to Encoding, and then click to clear Auto-Select.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 1/16/2006 |
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| Keywords: | kbprb kbprint KB271583 |
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