OFF2000: Error Message: "Unable to Open <Site Name>. A Security Problem Has Occurred" When You Click Hyperlink (271511)
The information in this article applies to:
- Microsoft Excel 2000
- Microsoft PowerPoint 2000
- Microsoft Word 2000
This article was previously published under Q271511 SYMPTOMS
When you click a hyperlink in an Office 2000 document, you receive an error message similar to the following:
Unable to open site name. A security problem has occurred.
CAUSE
From an Office program, if you follow a link to an https:// site that requires you to have a personal security certificate, you can follow the link only if you already visited the site by using Microsoft Internet Explorer and the site is in your cache. Otherwise, you receive the error message described in the "Symptoms" section of this article.
WORKAROUND
To work around this problem, access the Web site by using Internet Explorer before you attempt to access it via a hyperlink in an Office document.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 1/27/2005 |
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| Keywords: | kbbug kbfix KB271511 |
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