"Mouse Not Connected" error message when you start the computer (271466)
The information in this article applies to:
- Microsoft IntelliMouse Explorer
- Microsoft IntelliMouse with IntelliEye
- Microsoft IntelliMouse Optical
- Microsoft IntelliPoint Software version 4.1
- Microsoft IntelliPoint software for Macintosh 1.1
- Microsoft IntelliPoint software for Macintosh 1.0
- Microsoft IntelliPoint software v.5.0
- Microsoft IntelliPoint Software 5.1
- Microsoft Laser Mouse 6000
- Microsoft Optical Mouse Blue
- Microsoft Optical Mouse by Starck
- Microsoft Wireless IntelliMouse Explorer 2.0
- Microsoft Wireless Laser Desktop 6000
- Microsoft Wireless Laser Mouse 6000
- Microsoft Wireless Notebook Laser Mouse 6000
- Microsoft Wireless Notebook Optical Mouse
- Microsoft Wireless Notebook Optical Mouse 4000
- Microsoft Wireless Optical Desktop
- Microsoft Wireless Optical Desktop 5000
- Microsoft Wireless Optical Desktop Comfort Edition
- Microsoft Wireless Optical Desktop Pro
- Microsoft Wireless Optical Mouse 2.0
- Microsoft Wireless Optical Mouse Blue
- Microsoft Wireless Optical Mouse 1000
- Microsoft Wireless Optical Mouse 3000
- Microsoft Wireless Optical Mouse 5000
This article was previously published under Q271466 SYMPTOMS When you use one of the Microsoft pointing devices that are
listed in the "Applies to" section, you may receive an error
message when you start your Macintosh computer.
The error message may
state that the pointing device is not connected or that the drivers that are
needed to run the USB device have not been loaded.CAUSE This behavior may occur if both of the following conditions
are true:
- A MacAlly iKey keyboard is connected to the computer and
the Microsoft USB pointing device is connected to one of the USB ports on the
side of the MacAlly iKey keyboard.
- Another USB device is connected to the USB port on the
other side of the MacAlly iKey keyboard.
The MacAlly iKey keyboard does not provide adequate power for
Microsoft USB to be detected when you start the computer if another USB device
is connected to the keyboard. RESOLUTION To resolve this behavior, use one of the following methods:
- Connect the Microsoft USB mouse directly to the
computer.
- Connect the Microsoft USB mouse to the MacAlly iKey
keyboard and do not connect any other USB devices to the keyboard.
- Connect a USB hub directly to the computer and connect all
other USB devices to the USB hub.
MORE INFORMATION
The third-party products that this article discusses are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.
| Modification Type: | Major | Last Reviewed: | 3/29/2006 |
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| Keywords: | kb3rdparty kberrmsg kbHardware kbprb KB271466 |
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