XADM: Event ID 8197 Error Message "Error Initializing Session for Virtual Machine" in Event Viewer (271410)

SYMPTOMS

The following error message may be logged in the Application event log on an Exchange 2000 Server computer:

Event Type: Error
Event Source: MSExchangeFBPublish
Event Category: General
Event ID: 8197
Description:
Error initializing session for virtual machine <virtual machine name>. The error number is 0x80070005. Make sure Microsoft Exchange Store is running.

For more information, click http://search.support.microsoft.com/search/?adv=1.

Error number 0x8004011d may also be listed in the error message.

CAUSE

This problem can occur if Exchange 2000 does not correctly list the system attendant (MAD) mailbox in the Access Control List (ACL) when Exchange 2000 Setup either adds a new server to a mixed administrative group that has been fully upgraded to Exchange 2000 or upgrades the last Exchange Server 5.5 computer in a mixed administrative group. The group is still considered mixed because a Site Replication Service (SRS) still exists.

RESOLUTION

To resolve this problem:

Apply Microsoft Exchange 2000 Server Service Pack 1 (SP1) on the Exchange 2000 Server.For additional information about the latest service pack for Microsoft Exchange 2000 Server, click the article number below to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
In Exchange System Manager, locate the administrative group, and then reset the service account password to encrypt it for the Exchange 2000 server.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.