Problems Starting Internet Explorer for Unix (271259)



The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for UNIX on Sun Solaris

This article was previously published under Q271259

SYMPTOMS

When you attempt to start Internet Explorer for Unix, you may receive an error message or a core dump.

CAUSE

This issue can occur when the LD_PRELOAD environment variable is set incorrectly.

RESOLUTION

To resolve this issue, use the appropriate method:

Method 1

Unset the LD_PRELOAD environment variable before you start Internet Explorer. To unset the LD_PRELOAD environment variable, use the appropriate command for the shell that you are using:

C Shell (csh and Derivatives)

% unsetenv LD_PRELOAD

Bourne Shell (sh)

$ unset LD_PRELOAD

Method 2

Set the LD_PRELOAD environment variable to the correct value. To set the LD_PRELOAD environment variable to the correct value, use the appropriate command for the shell that you are using:

C Shell (csh and Derivatives)

% setenv LD_PRELOAD /usr/lib/libc_ut.so

Bourne Shell (sh)

$ LD_PRELOAD=/usr/lib/libc_ut.so

Method 3

If you have Sun Microsystems Sun Ray version 1.0 installed on your computer, obtain Sun Solaris patch 108303-02 or later from Sun Microsystems.

NOTE: As of 8/8/00, a patch did not exist for Sun Microsystems Sun Ray version 1.1 software.

You can obtain this patch and its corresponding Readme file from the following Sun Microsystems Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.


NOTE: If you do not have a Sun Microsystems service contract with access to the complete patch collection, you must contact Sun Microsystems to obtain the appropriate patch.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MajorLast Reviewed:9/23/2002
Keywords:kb3rdparty kberrmsg kbprb KB271259