Program Hangs Because of Deadlock in Ntdll (271182)

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional

This article was previously published under Q271182

SYMPTOMS

A program may stop responding (hang) indefinitely. When this occurs, you must restart the program or process. This problem is most likely to occur on computers with multiple processors.

CAUSE

There is a problem with the heap and critical section initialization that can cause a deadlock in Ntdll.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date     Time   Version        Size     File name
   -------------------------------------------------
   8/11/00  9:58p  5.0.2195.2103  475,408  Ntdll.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbWin2000PreSP2Fix KB271182