"ITCallInfo::put_CallInfoLong" Property on a TAPI 3 Call Causes "Not Supported" Error (271178)

The information in this article applies to:

Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Professional SP1

This article was previously published under Q271178

SYMPTOMS

If an application uses the ITCallInfo::put_CallInfoLong(CIL_APPSPECIFIC, x) property on a Telephony Application Programming Interface (TAPI) 3 call, a "not supported" error may occur. This error prevents the application from being able to "tag" a call so that another related application can later determine what the call was intended for.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time      Version         Size      File name
   ----------------------------------------------------------
   09/18/2000   06:27pm   5.0.2195.2283   254,736   H323.tsp

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbenv kbfix kbnetwork kbQFE kbWin2000PreSP2Fix KB271178