OL2000: Changes to the E-Mail Security Patch Do Not Apply When Messages Are Delivered to a .pst File (270925)

The information in this article applies to:

Microsoft Outlook 2000

This article was previously published under Q270925

SYMPTOMS

When an administrator changes the restrictions that the Outlook E-mail Security Update places on the Outlook e-mail client, these settings do not apply to e-mail messages that are delivered to a personal folders (.pst) file.

CAUSE

This problem occurs because the original design of the Outlook E-mail Security Update does not provide customized settings if you have a default delivery to a .pst file.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to computers that are experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Office 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English-language version of this fix should have the following file attributes or later:

File name	Size	Date
Outlook.msp	2,449,408	09/28/2000 04:18p
Outlook_Admin.msp	7,020,032	09/28/2000 04:25p
Readme.txt	3,328	09/29/2000 12:17p

MORE INFORMATION

In addition to applying the listed Hotfix, users must either:

Be connected to a Microsoft Exchange Server.
-or-
Add the Outlook Security Settings Public Folder to the Public Folder Favorites and synchronize with an Offline Folders (.ost) file, and then start Outlook and work offline.

REFERENCES

For additional information about this update, click the article numbers below to view the articles in the Microsoft Knowledge Base:

262631 OL2000: Information About the Outlook E-mail Security Update

262617 OL98: Information About the Outlook E-mail Security Update

For additional information about how to control the Outlook E-mail Security Update in a Microsoft Exchange Server environment, click the article numbers below to view the articles in the Microsoft Knowledge Base:

263297 OL2000: Administrator Information About the Outlook E-mail Security Update

263296 OL98: Administrator Information About the Outlook E-mail Security Update

For additional information about how other Microsoft Office products may be affected by the Outlook E-mail Security Update, click the article numbers below to view the articles in the Microsoft Knowledge Base:

262634 OL2000: Known Issues with the Outlook E-mail Security Update

262618 OL98: Known Issues with the Outlook E-mail Security Update

Modification Type:	Minor	Last Reviewed:	9/23/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbOffice2000preSR2fix KB270925