ELL French & Spanish: Virtual Keyboard Menu Disables Pointing Device (270802)



The information in this article applies to:

  • Microsoft Encarta Language Learning French
  • Microsoft Encarta Language Learning French Deluxe
  • Microsoft Encarta Language Learning Spanish
  • Microsoft Encarta Language Learning Spanish Deluxe

This article was previously published under Q270802

SYMPTOMS

When you type a letter that can have accents applied to it in one of the Encarta Language Learning programs listed at the beginning of this article, your pointing device may stop responding (hang) while the virtual keyboard menu is displayed on the screen.

RESOLUTION

To resolve this issue, use your keyboard to select one of the options on the virtual keyboard menu before you attempt to use the pointing device.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:11/24/2003
Keywords:kbenv kbHardware kbprb KB270802