ELL: Virtual Challenge Stops Responding When You Press Reset (270780)



The information in this article applies to:

  • Microsoft Encarta Language Learning French
  • Microsoft Encarta Language Learning French Deluxe
  • Microsoft Encarta Language Learning Spanish
  • Microsoft Encarta Language Learning Spanish Deluxe

This article was previously published under Q270780

SYMPTOMS

When you run the Virtual Challenge in one of the Microsoft Encarta Language Learning programs listed at the beginning of this article, the Virtual Challenge stops responding when you click the Reset button.

CAUSE

This behavior occurs because the Reset button is still available, even though the button is dimmed.

RESOLUTION

To work around this issue, wait for the Reset button to be outlined in white before you click the button.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:11/24/2003
Keywords:kbbug kbdisplay kbpending kbui KB270780