PPT2000: PowerPoint Quits Unexpectedly or Stops Responding When You Run Slide Show (270691)



The information in this article applies to:

  • Microsoft PowerPoint 2000

This article was previously published under Q270691

SYMPTOMS

PowerPoint may quit unexpectedly or stop responding during a slide show.

CAUSE

This problem occurs when you do one of the following:
  • Run a slide show that contains an endless loop.
  • Run a slide show that advances automatically after zero seconds.
  • Stop a slide show (such as by pressing ESC) before PowerPoint finishes a drawing.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 2.

Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbbug kbfix kbOffice2000preSP2Fix kbOffice2000sp2fix KB270691