Cannot Run Windows 2000 SP1 Update.exe from Saved Location (270146)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q270146

SYMPTOMS

When you attempt to start the Windows 2000 Service Pack 1 (SP1) Update.exe program from a location other than the SP1 CD-ROM, you may receive the following error message:
Service Pack setup could not find the update.inf file.

CAUSE

This issue occurs if you copy the Update.exe program file to another location without copying any other service pack files.

RESOLUTION

To resolve this issue, run the Update.exe program from the Windows 2000 SP1 CD-ROM.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:MajorLast Reviewed:11/20/2003
Keywords:kbbug kberrmsg kbnofix kbsetup w2000setup KB270146
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