Hang During Boot Using Arcnet Network Adapter and TCP/IP in Windows 98 Second Edition (270063)
The information in this article applies to:
- Microsoft Windows 98 Second Edition
This article was previously published under Q270063 SYMPTOMS
When you use Transmission Control Protocol/Internet Protocol (TCP/IP) with an Arcnet network adapter on a computer that is running Windows 98 Second Edition, your computer may stop responding (hang) with a "Page fault" error message during startup. Removing or disabling the driver for the Arcnet adapter prevents the hang.
CAUSE
This behavior is caused by a problem in the Network Driver Interface Specification (NDIS) functions that deal with TCP/IP over Arcnet.
RESOLUTIONA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
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22-Aug-2000 09:56 4.10.2225 166,053 Ndis.vxd
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 10/18/2005 |
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| Keywords: | kbHotfixServer kbQFE kbHardware kbnetwork kbprb kbQFE KB270063 |
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