WD2001: Images Missing After You Open Web Page in Word (269952)



The information in this article applies to:

  • Microsoft Word 2001 for Macintosh

This article was previously published under Q269952

SYMPTOMS

When you open a Web page in Microsoft Word 2001 for Mac, some of the images may be replaced with a generic image.

CAUSE

This behavior can occur when the HTML source for the Web page uses the following tag:
<INPUT TYPE="image" SRC="http://<yourdomain>/<yourfolder>/images/picture1.gif">
				

Word automatically changes URL paths to Macintosh paths. If the source tag and the Web page have the same root path, Word may change the source path by replacing some of the forward slash (/) characters with colon (:) characters.

For example, if the path to the Web page is as follows

http://www.microsoft.com/insider/default.htm

and the image tag originally was as follows
<INPUT TYPE="image" SRC="http://www.microsoft.com/insider/images/go_orange.gif">
				
when the Web page (.html) file is opened in Word, the image tag is changed to the following:
<INPUT TYPE="image" SRC="http://www.microsoft.com/insider/:images:go_orange.gif">
				

WORKAROUND

To work around this issue, fix the image tags so that they correctly reference the source image files; to do so, follow these steps:
  1. Start Word, and then click Open Web Page on the File menu.
  2. In the Open Web Page dialog box, type the path of the Web page that you want to open, and then click OK.
  3. On the File menu, click Save As, give the file a name, and then click Save.
  4. On the View menu, click HTML Source.
  5. On the Edit menu, click Find, type INPUT TYPE= in the Find what box, and then click Find Next.
  6. For each instance of this tag, repair the path by deleting the extra colon (:) or replacing the colon with a forward slash (/).

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:10/14/2002
Keywords:kbbug KB269952