WD2001: Documents Are Printed Too Close to the Top of the Page (269942)
The information in this article applies to:
- Microsoft Word 2001 for Macintosh
This article was previously published under Q269942 The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
SYMPTOMS
When you print Microsoft Word 2001 for Mac documents, the printing begins up to an inch higher on the page than expected, and some data may not be printed, as a result.
CAUSE
This issue occurs under the following conditions:
- The LaserWriter 8 printer driver is the selected driver.
-and-
- The default page size set in Word differs from the default page size set in Finder.
RESOLUTION
To resolve this issue, make sure that the default paper size set in Word is the same as the default paper size that is set in Finder.
WORKAROUND
To work around this issue, reset the paper size for the current document to the default size that you want, and then print the document.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
In order to set the default page size in Finder and Word, it is necessary to press OPTION+RETURN after setting the new default value in the LaserWriter 8 Page Setup dialog box.
| Modification Type: | Major | Last Reviewed: | 10/14/2002 |
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| Keywords: | kbbug KB269942 |
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