WD2001: Word Stops Responding When You Click AutoText (269937)
The information in this article applies to:
- Microsoft Word 2001 for Macintosh
This article was previously published under Q269937 SYMPTOMS
When you click Autotext on the Insert menu after booting the computer from a System CD-ROM, Microsoft Word 2001 for the Mac may stop responding (hang).
CAUSE
This behavior can occur when the computer has been booted from a locked (non-writable) startup disk, such as a CD-ROM.
RESOLUTION
To resolve this issue, boot the computer from an internal hard disk.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
You can use a CD-ROM that has a System folder on it to start a Macintosh computer by holding down the C key during startup. Booting the computer from a System CD-ROM is a troubleshooting step, which should be used only to troubleshoot the computer for an operating-system issue.
| Modification Type: | Major | Last Reviewed: | 10/14/2002 |
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| Keywords: | kbbug KB269937 |
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