Services for UNIX Stops Responding with More Than 16 Group IDs (269785)


The information in this article applies to:

  • Microsoft Windows NT Services for UNIX Add-On Pack
This article was previously published under Q269785

SYMPTOMS

The Mapping service in Services for UNIX may generate an Access Violation error message, and this may cause your computer to stop responding (hang).

CAUSE

This problem can occur whenever a UNIX user has more than 16 group IDs. The Mapping service has a hard-coded limit of 16 group IDs for each user. If the Mapping service interacts with a user who has more than 16 group IDs, the service may stop responding when it tries to use memory for the group ID that is beyond the first 16. This occurs because memory is not allocated for any group ID that is beyond the first 16.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date        Time    Version      Size    File name     Platform
   -------------------------------------------------------------
   11/03/2000  10:50a  5.2000.328.7 281,088 Mapper.dll    x86
   09/29/2000  11:43a  5.2000.328.7 107,520 Mapsvc.exe    x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:10/7/2005
Keywords:kbHotfixServer kbQFE kbenv kberrmsg kbnetwork kbprb kbQFE KB269785
©2004 Microsoft Corporation. All rights reserved.