PhD2000: Cannot Open PhotoDraw TIFF File in Microsoft Imaging (269436)


The information in this article applies to:

  • Microsoft PhotoDraw 2000
  • Microsoft PhotoDraw 2000 2.0
This article was previously published under Q269436

SYMPTOMS

When you create a TIFF file in Microsoft PhotoDraw 2000, and then attempt to open the file in Microsoft Imaging for Windows, you receive one of the following error messages:
  • Imaging

    An internal error has occurred.
  • Imaging Preview

    The document's format is invalid or unsupported.
You cannot open the TIFF file in Imaging.

RESOLUTION

To work around this issue, save the file that you created in PhotoDraw in another graphic file format, such as BMP, GIF, or JPG. You can open any of these file formats in Imaging, and then save the file as a TIFF file in Imaging.

NOTE: This problem does not occur on Microsoft Windows NT 4.0 or Microsoft Windows 2000-based computers.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For information about an associated issue, please see the following article in the Microsoft Knowledge Base:

238429 OFF2000: TIFF Images Created in Kodak Imaging Do Not Open

Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kbbug kbconversion kbpending KB269436
©2004 Microsoft Corporation. All rights reserved.