Synciwam Utility Does Not Function and Generates Error 80110414 (269367)


The information in this article applies to:

  • Microsoft Windows 2000 Server
This article was previously published under Q269367

SYMPTOMS

When you run the Synciwam utility (Synciwam.vbs) to synchronize Internet Information Services (IIS) out-of-process applications, it may not function, "Error 80110414" is generated, and you see the following output in Verbose mode:
Updating Applications:
Name: IIS Out-Of-Process Pooled Applications Key:
{3D14228D-FBE1-11D0-995D-00C04FD919C1}
Error: 80110414

CAUSE

This behavior may occur because the password for the IWAM_computer account is mismatched between the Windows Active Directory and the IIS metabase, so Synciwam.vbs cannot synchronize the processes to the IWAM_computer account as needed. It may also occur if the IWAM_computer account is locked out or disabled.

RESOLUTION

Match the password that is used by the IWAM_computer account in the IIS metabase with the password that is used by the IWAM_computer account in Active Directory. You can do this manually, as outlined in the following steps:
  1. Use a get command to find out which account is being used for the Web Application Manager (WAM) in the IIS metabase. For example, for http://name, you would use the following syntax:

    c:\Inetpub\AdminScripts> adsutil GET w3svc/WAMUserName

    WAMUserName: (String) "IWAM_name"

  2. Expand the Component Services folder, expand Computers, and then expand My Computer to locate the COM+ Applications folder. Right-click IIS Out-Of-Process Pooled Applications. Make sure the Disable changes box on the Advanced tab is cleared to ensure that any changes made to the IWAM_computer account in Active Directory take effect.
  3. On a domain controller, open the Active Directory Users and Computers snap-in. On a member server, right-click My Computer, click Manage, expand System Tools, expand Local Users and Groups, and then click the Users folder.
  4. In the right pane, locate the account that was returned in step 1. Right-click the account, and then click Set Password to reset the password. For this example, the password is "Password." Also verify that the Account is disabled and Account is locked out check boxes are not selected.
  5. Set the new password in the IIS metabase. From a command prompt, type the following command:

    c:\Inetpub\AdminScripts> adsutil SET w3svc/WAMUserPass Password

    WAMUserPass: (String) "Password"

  6. Stop, and then start the IIS Admin service. You can do this from the Services snap-in. You can also use the net stop iisadmin /y, and the net start w3svc commands.
Now you can run Synciwam.vbs successfully.

MORE INFORMATION

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

269001 XCCC: Conferencing Server Does Not Start with Events 10004 and 36

195956 Cannot Set AppRoot OutProc, MTS Package Identity Set to 'Y'

255770 PRB: Logon Failure: Unknown User Name or Bad Password When You Run Out-of-Process Webs

Modification Type:MinorLast Reviewed:5/9/2003
Keywords:kberrmsg kbprb KB269367
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