You Cannot Start the Internet Authentication Service in French Windows 2000 (269228)



The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional

This article was previously published under Q269228

SYMPTOMS

When you start the Internet Authentication service (IAS) on a computer that runs French Windows 2000, you may receive the following error message:
Unable to start the IAS on local computer
Error 13: data not valid

CAUSE

This problem can occur if you have configured a remote access policy with Windows group restrictions in the IAS Clients snap-in. For example, the problem can occur if you have configured the following policy:

Windows-Groups: Domain Users or any other group

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The French version of this fix should have the following file attributes or later:
   Date         Time   Version        Size    File name
   ------------------------------------------------------
   04-Dec-2001  00:47  5.0.2195.4115  60,176  Iasnap.dll
   04-Dec-2001  00:47  5.0.2195.4609  62,224  Iassvcs.dll
				

You must register the new dynamic-link library (DLL) files to make them work properly. After you install this hotfix and restart the server, type the following commands:

regsvr32 %windir%\system32\iasnap.dll

regsvr32 %windir%\system32\iassvcs.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes


Modification Type:MinorLast Reviewed:10/7/2005
Keywords:kbbug kbfix kbQFE kbWin2000PreSP2Fix KB269228