Internet Explorer Hangs on Redirect from Novell Border Manager (269223)


The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for Macintosh
  • Microsoft Internet Explorer 4.5 for Macintosh
This article was previously published under Q269223

SYMPTOMS

Internet Explorer 4.5.1 for Macintosh stops responding (hangs) when it receives an HTTP 302 redirect from a Novell Border Manager Proxy Server-based server.

CAUSE

Novell Border Manager Proxy Server uses a Secure Sockets Layer (SSL) Web page to gather logon credentials from the client. After the redirect is returned from the client, Internet Explorer hangs.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: 
   Date        Time    File name                       Platform
   -------------------------------------------------------------
   20/06/2000  4:17PM  Microsoft Internet Library.sit  Macintosh


NOTE: You must install Internet Explorer 5 for Macintosh to install this hotfix.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Novell Border Manager Proxy Server issues an HTTP 302 return in response to the GET request for an Internet URL to redirect the client to an SSL authentication page. The Internet Explorer 4.5.1 client hangs before issuing the GET request for the SSL page.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:9/23/2005
Keywords:kbHotfixServer kbQFE kb3rdparty kbfix kbprb kbQFE KB269223
©2004 Microsoft Corporation. All rights reserved.