Multiple SCSI Bus Resets Occur with a FireWire (1394) Controller (269218)


The information in this article applies to:

  • Microsoft Windows 98 Second Edition
  • Microsoft Windows Millennium Edition
This article was previously published under Q269218
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

When you are using a device (such as a Sony camcorder) on an Open Host Controller Interface (OHCI) 1394 (or FireWire) controller, multiple bus resets that interfere with the device may occur.

CAUSE

This behavior is caused by a problem in the 1394 driver. When an error condition occurs, the driver automatically performs a bus reset, rather than checking to see if the error merits a reset of the bus.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: 
   Date        Time    Version      Size    File name     OS
   -----------------------------------------------------------------
   07/28/2000  12:57p  4.90.3001.0  25,872  61883.sys     Windows Me
   07/28/2000  12:53p  4.90.3001.0  45,104  Arp1394.sys   Windows Me
   07/31/2000  03:59p  4.90.3001.0   9,808  Ohic1394.sys  Windows Me

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

This fix includes several other fixes for FireWire controllers. For additional information about these other issues, click the article number below to view the article in the Microsoft Knowledge Base:

252208 PC-to-PC IEEE 1394 Connection Loses Communication After 10 Minutes



For additional information about Windows Me hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

295413 General Information About Windows Millennium Edition Hotfixes

Modification Type:MajorLast Reviewed:8/8/2006
Keywords:kbHotfixServer kbQFE kbHardware kbprb kbQFE KB269218
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