WD2000: Document Is Sent As Attachment When "Mail as Attachment" Option Is Turned Off (269174)


The information in this article applies to:

  • Microsoft Word 2000
This article was previously published under Q269174

SYMPTOMS

When you attempt to send a Word document as the main body of an e-mail message, the document is sent as an attachment to the e-mail message, even though you have the Mail as attachment option in Microsoft Word turned off.

This problem occurs when you do any of the following:
  • When you click Merge on the Mail Merge toolbar or in the Mail Merge Helper, and then you merge to Electronic Mail.

    -or-
  • When you point to Send To on the File menu, and then click Mail Recipient (as Text).

CAUSE

This functionality is by design in Microsoft Word 2000 when the document's file size exceeds approximately 32KB (kilobytes).

WORKAROUND

To prevent this problem, do one of the following, as appropriate for your situation:
  • If you are performing a mail merge to electronic mail, merge each recipient to a new document, and then use the "Send To" feature. To do this, follow these steps:

    1. On the Mail Merge toolbar or in the Mail Merge Helper, click Merge.
    2. In the Merge dialog box, follow these steps:
      1. Change the Merge to box to New document.
      2. Click to select From (under Records to be merged), and specify which record of your data source you want to merge.

        NOTE: Merge only one record at a time to a new document. For example:

        From: 1     To: 1

      3. Click Merge.
    3. In the new merged document (for example, Form Letters1), point to Send To on the File menu, and then click Mail Recipient.

      NOTE: Do not click Mail Recipient (as Text).
    4. Repeat steps 1-3, and merge each record in your data source separately.

    -or-
  • If you use the "Send To" feature in Microsoft Word, point to Send To on the File menu, and then click Mail Recipient.

    NOTE: Do not click Mail Recipient (as Text).

MORE INFORMATION

To turn off the Mail as attachment option in Microsoft Word, follow these steps:
  1. On the Tools menu, click Options.
  2. On the General tab, click to clear the Mail as attachment check box.
  3. Click OK.
NOTE: When you point to Send To on the File menu, if Mail Recipient (as Attachment) appears as a choice, the Mail as attachment option in Word is turned on.
Modification Type:MajorLast Reviewed:12/6/2000
Keywords:kbemail kbmerge kbprb KB269174
©2002 Microsoft Corporation. All rights reserved.