RESOLUTION
Windows 2000
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The following file is available for download from the Microsoft Download Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
The English version of this fix should have the following file attributes or later:
Date Time Size File name
---------------------------------------
07/18/00 05:07p 331,536 Msgina.dll
07/18/00 05:07p 17,680 Userinit.exe
Windows NT 4.0
To resolve this problem, obtain the individual package referenced below or obtain the Windows NT 4.0 Security Rollup Package. For additional information on the SRP, click the article number below
to view the article in the Microsoft Knowledge Base:
299444 Post-Windows NT 4.0 Service Pack 6a Security Rollup Package (SRP)
The following files are available for download from the Microsoft
Download Center:
Intel:
Alpha:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
The English version of this fix should have the following file attributes or later:
Date Time Size File name Platform
-----------------------------------------------
07/18/00 07:27p 124,176 Msgina.dll Intel
07/18/00 07:25p 160,528 Msgina.dll Alpha
Windows NT Server 4.0, Terminal Server Edition
To resolve this problem, either obtain the hotfix referenced in this section or the Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package (SRP). For additional information about the SRP, click the article number below
to view the article in the Microsoft Knowledge Base:
317636 Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The following files are available for download from the Microsoft
Download Center:
Intel:
Alpha:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
The English version of this fix should have the following file attributes or later:
Date Time Size File name Platform
-----------------------------------------------
07/18/00 07:22p 207,120 Msgina.dll Intel
07/18/00 07:08p 259,344 Msgina.dll Alpha