MCIS 2.5 Setup Fails When Site Server 3.0 Service Pack 2 Is Not Installed (268810)


The information in this article applies to:

  • Microsoft Commercial Internet System 2.5
This article was previously published under Q268810
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you run the Microsoft Commercial Internet System (MCIS) 2.5 Setup program, you may receive a message that setup cannot continue because Site Server 3.0 Service Pack 2 (SP2) is not installed. This occurs even if subsequent service packs are installed.

CAUSE

The Setup program checks for a registry value that is set by Site Server 3.0 SP2. If this value is not present, setup cannot continue.

WORKAROUND

Perform one of the following tasks:
  • Install SP2 before you install the current Site Server service pack.-or-

  • Using Regedt32, select the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Site Server\3.0\

    Build the following key structure:

    Hotfix\Site Server 3.0 Service Pack 2

    Add the following value:

    Installed
    Type: Reg_Dword
    Data: 3 (hex)

    WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Modification Type:MajorLast Reviewed:10/2/2003
Keywords:kbpending kbprb KB268810
©2003 Microsoft Corporation. All rights reserved.