SMS: Problems Upgrading SMS 2.0 to Service Pack 2 with the Web Patch (268803)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q268803

SYMPTOMS

You can upgrade Systems Management Server (SMS) 2.0 to Service Pack 2 (SP2) by ordering a CD-ROM or by downloading the Web patch.

The Web patch was designed to allow users with either an SMS 2.0 Service Pack 1 (SP1) "slipstream" CD-ROM or an SP1 CD-ROM to upgrade. ("Slipstreaming" refers to including an updated version of a product on the retail CD-ROM. In this case, it refers to including SP1 on the retail SMS 2.0 CD-ROM.)

Microsoft does not recommend starting with an SMS 2.0 (no service packs) CD-ROM, patching it with the SP1 Web patch, and then patching it with the SP2 Web patch. Doing so may lead to a corrupted image, which could cause upgrade and operation issues with your site.

RESOLUTION

If you do not have an SMS 2.0 SP1 slipstream CD-ROM, or an SP1 CD-ROM, Microsoft recommends that you order an SP2 CD-ROM from our Web site:

http://www.microsoft.com/smsmgmt/downloads/default.asp

MORE INFORMATION

To determine the CD-ROM version that you have, use Windows Explorer to browse the root folder of the CD-ROM and locate the Autorun.exe file. The product version number in the properties for this file identifies the CD-ROM version as follows:

SMS 2.0 noSP (2.0.1239.0000)
SMS 2.0 SP1 (2.0.1380.1000)
SMS 2.0 SP2 (2.0.1493.2000)

The following information is included as a reference to help you determine how your SP2 image was created.

An SMS 2.0 to SP1 upgrade has extra files left on the SP1 image after the SP1 Web patch:

.\nmext\alpha\readme.txt
.\nmext\i386\readme.txt
.\smssetup\bin\alpha\system32\nmsupp.dll
.\smssetup\bin\i386\00000409\regnec98.exe
.\smssetup\bin\i386\system32\nmsupp.dll
.\smssetup\netmon\alpha\psnppagn.dll
.\smssetup\netmon\alpha\readme.txt
.\smssetup\netmon\alpha\parsers\hmmp.dll
.\smssetup\netmon\alpha\parsers\smb.cnt
.\smssetup\netmon\alpha\parsers\smb.hlp
.\smssetup\netmon\i386\psnppagn.dll
.\smssetup\netmon\i386\readme.txt
.\smssetup\netmon\i386\parsers\hmmp.dll
.\smssetup\netmon\i386\parsers\smb.cnt
.\smssetup\netmon\i386\parsers\smb.hlp
.\smssetup\scripts\00000409\nt4\i386\_osw16rc.dll
.\smssetup\scripts\00000409\nt4\i386\unatnd31.txt
.\smssetup\scripts\00000409\nt4\i386\w16ntupg.exe
-- 20 files listed

An SP1 to SP2 upgrade has only one extra file left on the SP2 image after the SP2 Web patch:

\SMSSETUP\BIN\ALPHA\CINFO\vssver.scc
\SMSSETUP\BIN\i386\CINFO\vssver.scc

Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbprb kbsms200preSP3 KB268803
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