ENT2001: Context Menu in Move Message Dialog Box Is Not Available (268688)



The information in this article applies to:

  • Microsoft Entourage 2001 for Mac
  • Microsoft Exchange Update for Entourage X (Office v. X 10.1.4 Update)

This article was previously published under Q268688

SYMPTOMS

When you use the Move To Folder command, and then attempt to use the Context menu in Entourage, all commands may be unavailable.

WORKAROUND

To work around this problem, click the commands that you want on the Context menu before you use the Move To Folder command. For example, if you want to create a subfolder, use the New command on the File menu to create the subfolder.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The Context menu is not available in the Move Message window.

Modification Type:MajorLast Reviewed:7/31/2003
Keywords:kbbug kbnofix KB268688