ENT2001: Received Messages Display Non-Roman Characters as Question Marks (268686)


The information in this article applies to:

  • Microsoft Entourage 2001 for Mac
This article was previously published under Q268686

SYMPTOMS

When you send a message using the non-Roman characters font in Entourage, the message is received with the non-Roman characters displayed as question marks.

CAUSE

This behavior occurs because when you compose messages in the non-Roman character format, you change the encoding for the message from the default Automatic encoding setting to a specific encoding type.

RESOLUTION

To resolve this behavior, send messages by using the default Automatic encoding setting.

MORE INFORMATION

The Automatic encoding setting accommodates multiple character sets that are entered in the body of the same message. When you change this selection, all of the text conforms to the new setting.
Modification Type:MajorLast Reviewed:10/22/2000
Keywords:kbprb KB268686
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