"NLB Failed to Start" Error Message on Windows 2000 If NLB Is Not Installed (268437)
The information in this article applies to:
- Microsoft Windows 2000 Advanced Server
This article was previously published under Q268437 Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: 256986 Description of the Microsoft Windows Registry SYMPTOMS
The following error message may be placed in the system log during the startup process:
Event ID: 7000
Event Source: Service Control Manager
Description: The Network Load Balancing service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Network Load Balancing is not installed on the system.
CAUSE
Although Network Load Balancing (NLB) is not currently installed, some NLB registry keys may be present in the registry.
RESOLUTIONWarning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To prevent these error messages from occurring, remove the following registry subkeys (if they exist) after you back up the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\System\WLBS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WLBS STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
| Modification Type: | Major | Last Reviewed: | 12/4/2003 |
|---|
| Keywords: | kberrmsg kbNLB kbprb KB268437 |
|---|
|