Memory Dump Creation Stops When NMI Occurs (268378)



The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional

This article was previously published under Q268378

SYMPTOMS

Memory dump writing stops when a nonmaskable interrupt (NMI) occurs. This problem is specific to symmetric multiprocessor (SMP) computers. When Windows is writing a memory dump, it usually has a counter on the screen to indicate the progress of the memory dump writing. However, this counter is not displayed at all if this problem occurs.

CAUSE

On certain chip sets, the method of signaling the NMI can cause the writing of the memory dump to stop responding (hang).

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:11/14/2003
Keywords:kbbug kbenv kbfix KB268378