Game Voice Error Message: Your Hardware Is Not Able to Play Sounds (268294)


The information in this article applies to:

  • Microsoft SideWinder Game Voice
This article was previously published under Q268294

SYMPTOMS

When you use the Audio Tuning Wizard in the Microsoft SideWinder Game Voice software, you may receive the following error message:
Your hardware is not able to play sounds!

CAUSE

This behavior can occur if the following conditions are true:
  • You are using a Microsoft Windows 2000-based computer.
  • You install Windows 2000 Service Pack 1 (SP1).

RESOLUTION

To resolve this issue, uninstall and reinstall the sound driver for your sound card, or obtain and install the latest sound driver for your sound card from your hardware manufacturer.

For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kbenv kberrmsg kbprb KB268294
©2004 Microsoft Corporation. All rights reserved.