Works: Document with Custom Paper Size Setting Is Not Preserved When You Print Document (268190)


The information in this article applies to:

  • Microsoft Works 6
  • Microsoft Works 7.0
  • Microsoft Works Suite 2002
  • Microsoft Works Suite 2003
This article was previously published under Q268190

SYMPTOMS

When you create a document in Microsoft Works Word Processor, and the document is set to use a custom paper size (for example, 8.5-by-13.5 inches), the document may be printed in standard letter-size dimensions, 8.5-by-11 inches.

CAUSE

This behavior can occur if the printer is still set to print on standard letter-size paper. Some printers can print only to specific paper sizes and cannot print to custom paper sizes. In such a case, if you select a custom paper size in Works Word Processor, the printer reverts to its default of 8.5-by-11-inch paper, or letter size.

Note If your printer can print to custom paper sizes, this behavior may not occur.

RESOLUTION

To work around this issue, set your printer to a standard paper size that is larger than the custom size document that you want to create. For example, if you want to print an 8.5-by-13.5-inch document, set the paper size to 8.5-by-14 inches (legal).

To set the paper size for a document in Works Word Processor, follow these steps:
  1. On the File menu, click Page Setup.
  2. Click the Source, Size & Orientation tab.
  3. Under Paper, in the Size box, click the paper size that you want, and then click OK.
Modification Type:MajorLast Reviewed:6/25/2003
Keywords:kbbug kbdisplay kbpending kbprint KB268190
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