Remote Storage Allocates Two Media with the Same Name (268118)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
This article was previously published under Q268118

SYMPTOMS

When you use the Remote Storage administrative snap-in to view media that Remote Storage allocates, two media may have the same name.

CAUSE

This problem can be caused by the following issues:
  • Remote Storage requires a new medium because the other media have been filled to capacity.
  • The allocation of media did not work or timed out. This behavior occurs if media are not available in the free pool and an operator cannot supply the medium that is requested within the time-out period (one hour).
  • The current job (the list of files to be migrated to secondary storage) spans more than one medium.
If any of these situations occurs, Remote Storage may receive a duplicate name that matches the previously allocated medium when Remote Storage requests a second tape from Removable Storage.

RESOLUTION

To resolve this problem, rename the media in the Remote Storage snap-in.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

This issue does not affect the performance of Remote Storage or Removable Storage. Removable Storage keeps track of media by using identifiers that are not displayed in the Remote Storage snap-in. The snap-in displays only a friendly name. However, having two identical friendly names may be confusing.
Modification Type:MajorLast Reviewed:11/4/2003
Keywords:kbbug kbHardware kbpending w2000rsm w2000rss KB268118
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