ESE Hangs Following Rollback After JetPrepareUpdate (268107)

SYMPTOMS

Rollback ends the current transaction and restores the databases in the Workspace object to the state they were in when the current transaction began. However, Rollback after JetPrepareUpdate does not free allocated cache, and this may cause the Extensible Storage Engine (ESE) to stop responding (hang).

CAUSE

This problem can occur because Rollback does not provide code to free the buffer. The Update status is reset, but the buffer is not freed.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time    Version     Size       File name
   -------------------------------------------------------
   07/13/2000  2:48PM  6.0.3940.9  1,114,896  Esent.dll  
   07/13/2000  2:48PM  6.0.3940.9     55,568  Esentutl.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes