MNK Pro: Hot Keys do not function correctly on Windows Millennium Edition-based computers (267893)



The information in this article applies to:

  • Microsoft Comfort Curve Keyboard 2000
  • Microsoft Internet Keyboard
  • Microsoft Internet Keyboard Pro
  • Microsoft IntelliType software 1.0
  • Microsoft IntelliType software 1.1
  • Microsoft IntelliType Pro software 1.2
  • Microsoft IntelliType Pro software 2.0
  • Microsoft IntelliType Pro software 2.1
  • Microsoft Natural Keyboard Pro

This article was previously published under Q267893

SYMPTOMS

The Hot Keys on the Microsoft keyboards listed in the "Applies To" section may not function as expected.

CAUSE

This behavior can occur if both of the following conditions are true:
  • The keyboard is connected to a computer that is running Microsoft Windows Millennium Edition.
  • The IntelliType Pro software version 1.0 or 1.1 is installed on the computer.

RESOLUTION

To resolve this issue, install version 2.1 of the Microsoft IntelliType Pro software. To do this, visit the following Microsoft Web site:

Modification Type:MajorLast Reviewed:3/23/2006
Keywords:kbHardware kbprb KB267893