Streets & Trips 2001 Error Message: Unable to Load Vital Strings (267852)



The information in this article applies to:

  • Microsoft Streets and Trips 2001

This article was previously published under Q267852

SYMPTOMS

After you install Microsoft Streets & Trips 2001, you may receive the following error message when you restart the computer if the Streets & Trips Run CD is in the CD-ROM drive:
Unable to load vital strings. This application will now close.

CAUSE

This behavior can occur if the QBCD Autorun memory-resident program is loaded during the Microsoft Windows startup sequence.

This program is installed by QuickBooks and QuickBooks Pro.

If the Streets & Trips 2001 Run CD is inserted in the CD-ROM drive, QBCD Autorun attempts to start Streets & Trips 2001 before the Windows startup sequence is complete.

RESOLUTION

To resolve this issue, remove the Streets & Trips 2001 Run CD from the CD-ROM drive before you start the computer or contact Intuit to obtain instructions about how to uninstall QBCD Autorun or how to prevent it from loading automatically during the Windows startup sequence.

For more information about QuickBooks, visit the following Intuit Web site:

MORE INFORMATION

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MajorLast Reviewed:6/7/2002
Keywords:kb3rdparty kberrmsg kbprb KB267852