"Terminal Service Client Disconnected" Message Connecting to Terminal Server (267834)

The information in this article applies to:

Microsoft Windows NT Server 4.0 Terminal Server Edition

This article was previously published under Q267834

SYMPTOMS

When you try to log on to a Terminal Server client session, you may receive the following error message:

Terminal Service Client Disconnected
The connection to the server has timed out. Try connecting to the terminal server again.

When this issue occurs, you see a computer with a state of "Down" on the Sessions tab in the Terminal Server Administration tool on the server.

CAUSE

This behavior can occur if there is a mapped network drive letter as the first entry in the PATH environment variable. For example, this behavior can occur if a network drive is mapped as drive X, and the PATH statement is:

PATH=x:\sharename;c:\winnt;...

WORKAROUND

Change the PATH variable so that the mapped network drive letter is not the first entry.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:	Major	Last Reviewed:	6/25/2004
Keywords:	kbenv kbprb KB267834